Through this service, farmers can receive specialized support materials, including agricultural production supplies, provided annually by the Ministry. This support is available to state citizens who have registered agricultural holdings with the Ministry, provided their holdings meet the established targets and standards. Farmers are required to pay 50% of the actual purchase price for these materials and supplies
- What is a disbursement order?
It is the electronic or paper document under which farmers' support materials are received from the supplying companies.
- How do I know that I meet the conditions to obtain support materials?
The farmers' support service is linked to the agricultural holding registration service, and thus the materials appear to each farmer based on the data recorded in his agricultural holding and his commitment to the requirements and standards indicated in the service card.
- What is the expected period for receiving materials?
The expected period for receiving the materials after completing the payment process is 15 working days.
- How are purchased materials received?
The materials are received from the distribution centers listed in the supplies guide, or the supplying companies deliver the materials to the farmer on the farm.
- What are the procedures taken in the event of a delay in delivering materials to customers?
The customer can contact the call center to follow up with the request.
- I purchased certain materials, but some of the remaining required materials were not available. When will the remaining materials be offered?
The materials are provided according to their availability.
- I did not receive a text message informing me that I can apply for the service?
Text messages are sent to farmers entitled to support materials according to the approved eligibility criteria and who have updated their contact information in the electronic services system.
Service Owner : Agricultural Department
Branches that provide the service:
Dubai:
Dubai Customer Service Center
Al Awir Agricultural & Veterinary Extension Center
Sharjah :
Sharjah Customer Service Center
Al Dhaid Agricultural & Veterinary Extension Center
Khor Fakkan Agricultural & Veterinary Extension Center
Kalbaa Agricultural & Veterinary Extension Center
Mulaiha Agricultural & Veterinary Extension Center
Ajman :
Ajman Customer Service Center
Ajman Agricultural & VeterinaryExtension Center
Masfout Agricultural & Veterinary Extension Center
Um Al Quwain:
Um Al Quwain Veterinary Extension Center
Falj Al Moalla Agricultural & Veterinary Extension Center
Ras Al Khaimah :
Ras Al khaimah Customer Service Center
Shamal Agricultural Extension Center
AL Hamrania Agricultural Extension Center
Ethin Agricultural & Veterinary Extension Center
Shaam Agricultural & Veterinary Extension Center
Al Digdagga Agricultural & VeterinaryExtension Center
Menai Agricultural Extension Center
Kadra Agricultural & VeterinaryExtension Center
Fujairah:
Fujairah Customer Service Center
Dhadna Agricultural & Veterinary Extension Center
Debba Agricultural & Veterinary Extension Center
Al Fujairah Agricultural & Veterinary Extension Center
Masafi Agricultural & VeterinaryExtension Center
Call Center: 8003050
Email: info@moccae.gov.ae